Shipping Policy
At Teo ~ Devine Gifts, we are committed to ensuring that your order is delivered to you in a timely and efficient manner. We offer the following shipping methods:
- Standard Shipping: Orders shipped using this method will typically arrive within 5-7 business days after processing.
- Express Shipping: Orders shipped using this method will typically arrive within 2-3 business days after processing
- International Shipping: For our international customers, please note that delivery times may vary depending on your location.
Please note that processing times may vary depending on the availability of the product and other factors.
Shipping CostsStandard Shipping is FREE with all orders over $150 Australia wide. Express and International Shipping costs are calculated based on the destination of your order. During the checkout process, you will be provided with the exact shipping cost for your order.
Order Processing TimeOrders are typically processed within 1 business day from the date of purchase. Please allow additional time for processing during peak seasons or promotional events.
Shipping Restrictions
- Please ensure that you provide accurate shipping information during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.
- Shipping may be delayed or unavailable to certain remote areas. In such cases, we will contact you to discuss alternative shipping options.
In the rare event that your order does not arrive or is damaged upon arrival, please contact our customer support team at bianca@teodevinegifts.com within 15 business days of placing your order. We will work with our shipping partners to resolve the issue and ensure a satisfactory resolution.
Returns and RefundsPlease refer to our Return Policy for information on returns and refunds related to your order.
Contact UsIf you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact our customer support team at bianca@teodevinegifts.com
Changes to this Shipping PolicyTeo ~ Devine Gifts reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.
By placing an order with Teo ~ Devine Gifts, you agree to the terms and conditions outlined in this shipping policy.